• All orders are confirmed customer service before shipping to ensure product availability and specifications.
  • Delivery takes 2 to 5 business days within main governorates, and may vary depending on location.
  • Shipping costs are calculated based on the customer’s location and will be clearly displayed before completing the order.
  • Customers must provide a valid address and reachable phone number to ensure smooth delivery.
  • If the customer is unreachable or delivery fails, the order may be automatically canceled.
  • Customers have the right to inspect the product before receiving it to ensure it matches the order.
  • The store is not responsible for delays caused by shipping companies or circumstances beyond control.
  • During peak times or special offers, slight delays in delivery may occur.